Don’t tell the boss….. 3 things to help your teams overcome this
Everyone has a boss, however high up you are, a CEO or a board member and we are all humans leading a team of humans, or you can be child or a grown-up adult with a parent to answer,and we all make mistakes.
And, in situations when we should be telling our boss of the blunder which has happened or as a son or daughter, should be telling our parents, we develop a very uncomfortable feeling and we can react in various ways ………
• Partial truth – just enough details, so that officially you have been “transparent” but “unknowingly” left some “minor” details
• Procrastination – hide it till I can, will see later if it does come up,maybe it doesn’t
• Tell it later – buy some time, delay it, whatever be the reason
Or any of the various ingenuous ways to somehow, not communicate the full picture quickly
Now let us turn the tables…..
Won’t you as a leader, like to hear about the big things rather quickly, pretty much on a real-time basis? But on the other hand, you constantly have to pry open this kind of information, you hear about these from other sources before your own team member tells you….
What could be happening………
1. History repeats itself: Yes, that is what your team remembers. Last time, when you heard of the blunder, you blew the lid, nearly killed the messenger, it became very personal, so now no one wants to convey it to you
2. Gotcha : Bloody hell, I got you this time. You relish catching the mistake, it is your chance to show the other person, that however smart he/ she thinks of him/her self, you are superior (with a big S) and this one proves it.Now you put salt on the wounds to prove it.
3. Keep Me Out of it : Oh you did this, not me, your problem, so………You fix it, manage the situation which you should be doing, aren’t you are smart (& highly paid..) but more importantly, KEEP my name in clear. You remember this behavior, not at all uncommon, isn’t it?
So, introspect and if you see some shades of these 3 in you, time to consciously not do them the next time.
A word of caution: Have Patience – If you have been doing the above for some time, the change in other’s behavior will be real slow unless of course you work with a different set of people. But if it is important to you that people are honest and frank with you, better start now.
Have you observed this type of behavior in others or yourself, what can be done if the other person aka the boss doesn’t change? I am looking forward to hear this.